Privacy Policy

1. Introduction

Sina Ade ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights with respect to that data when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

• —Account information: Name, email address, and password when you create an account.
• —Order information: Shipping address, phone number, and purchase history when you place an order.
• —Payment information: Payment is processed securely by Paystack. We do not store your full card details.
• —Device & usage data: IP address, browser type, pages visited, and time spent on the site, collected via analytics tools.
• —Communications: Messages you send us via email or our contact form.

3. How We Use Your Information

We use your information to:

• —Process and fulfil your orders
• —Send order confirmations, shipping updates, and receipts
• —Respond to your enquiries and provide customer support
• —Send marketing communications (only with your consent)
• —Improve our website, products, and services
• —Prevent fraud and maintain security
• —Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist in operating our business:

• —Supabase: Database and authentication
• —Paystack: Payment processing
• —Resend: Transactional email delivery
• —Courier partners: Order fulfilment and shipping

All third-party providers are contractually required to keep your information confidential and use it only for the purposes we specify.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember your cart, and analyse site traffic. You can disable cookies in your browser settings; however, this may affect certain features of the site. We do not use cookies for advertising or third-party tracking without your consent.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Order records are kept for a minimum of 5 years to comply with Nigerian financial regulations. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• —Access the personal data we hold about you
• —Request correction of inaccurate data
• —Request deletion of your data (subject to legal obligations)
• —Withdraw consent to marketing communications at any time
• —Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at hello@sinaade.com.

8. Security

We implement industry-standard security measures including SSL encryption, secure authentication, and regular security reviews to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. Continued use of our services after changes take effect constitutes your acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, please reach out to us at hello@sinaade.com or visit our Contact page.